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Read our client testimonials below to see examples of how our clients and patients have received compassionate specialty and emergency care at our hospitals. To schedule an appointment with Lakeshore Veterinary Specialists, call your nearest location today.

If you would like to share your experience with us, or read what others are saying about Lakeshore, please click on the buttons below. 



Mabel Seems Like Her Old Self!

Written by: Cathy, Larry, and Mabel
Lakeshore Hospital Location: Glendale and Oak Creek

Our dog had two TPLO surgeries this year at Lakeshore. I sent a thank you to the Glendale staff after the first surgery but was remiss in sending thanks to the wonderful team at Oak Creek.

Thank you to Dr. Matt Stepnik for your detailed explanation, patience in answering questions, and dedication to making sure our pets have the best possible surgical outcomes. Thanks to the overnight veterinarian who we called for Mabel's post-surgical status. Thank you to the emergency veterinarian, who was very caring when we brought Mabel in for a minor complication. Thank you to all the technicians who fielded our questions and provided detailed information about recovery; you treated Mabel with so much care. And thanks to the client care staff who were calm, patient, pleasant, efficient, and genuinely cared. Two surgeries were hard on Mabel and very stressful for us. So thank you to everyone for helping us through it!

Mabel is currently doing very well. She has no limp in either leg, and has not been on pain medication for weeks. She walks with me three times a day for 20-30 minute, swims up north, and is now off leash in the yard doing what she likes best…waiting in the corner of the yard for our neighbor to come out and bring her a treat! The best part is that she seems more like her old self.

Know that you all are very much appreciated!

Compassionate Staff

Written by: Meghan
Lakeshore Hospital Location: Port Washington

Many many thanks to Dr. Byl and all the staff at Lakeshore Veterinary for caring for my dog at the end of her life. She was slowing down a bit, and my vet found her to be anemic and have fluid in her lungs. I was able to get a same day appointment for her, and Dr. Byl did a thorough workup and found she probably had widespread metastatic cancer. I could not come to the appointment, but he spoke to my husband with me on speakerphone. He was extremely thorough and presented all options to us, with cost and life expectancy, even the options that might be futile but might buy her a little more time.

In the end, we decided not to let her suffer. I wish I could have met each and every staff member, as all were important in her care. My husband says you were all wonderful. Thank you so much for taking good care of my Lola.

Dr. Williams Was Exceptionally Wonderful

Written by: The Joyce Family
Lakeshore Hospital Location: Oak Creek

I wanted to thank the team at Oak Creek on the 4th of July, especially Dr. Katie Williams. They did what they could to help my dog Ruby who likely suffered neurological complications from meningitis. We were very impressed with the team's professionalism and compassion for our furry friends. Dr. Katie was exceptionally wonderful with speaking to us throughout our very difficult visit that made it much less difficult. We appreciated her compassion, honesty and genuineness. Thank you all for the wonderful sympathy card that we received today. 

The Joyce family

Thank You Dr. Rives

Written by: Patrick
Lakeshore Hospital Location: Port Washington

On 07/04/2017 my awesome dog Gracie was bitten by another dog on the snout. As soon as I arrived at the Lakeshore Veterinary Specialists in Port Washington at approximately 12:56am, the staff worked on calming me down as well as looking at my Gracie. Dr. Lerin Rives took care of my Gracie with compassion and care - thank you. Dr. Rives assured me that Gracie would heal well, but may not grow hair where the wound was located. The unconditional love that Gracie gives me is nothing less than a miracle. This experience was harder on me than on Gracie...she is an amazing dog. Thank you again to Dr. Rives and the entire Lakeshore Veterinary Specialists staff in Port Washington!

Lakeshore Saved Gunner's Life!

Written by: Ken & Pat
Lakeshore Hospital Location: Oak Creek

Lakeshore saved our Gunner's life! Gunner was very sick - we took him to our vet's office and were told that he had an obstruction and needed surgery in the morning. Later on that night he collapsed in our yard. Ken rushed him to Lakeshore in Oak Creek. He was immediately triaged, seen by Dr. Page, and an ultrasound was done. He was throwing up blood and Dr. Page noted blood in his stool. They never found an obstruction, nor did he need surgery. However, he had greatly decompensated due to the vomiting and diarrhea. He was placed in ICU as he was in critical condition. Further testing and treatment occurred during the night.

Dr. Page then handed over care to Dr. Hanson in the morning. They are both absolutely awesome ER vets! Unfortunately, Gunner started to go south later in the morning. We thought we were going to lose him. Dr Hanson's fast actions turned him around, and by noon he was getting better. They were able to correctly diagnosis him and give him appropriate treatment. His care continued with Dr. Williams, and Dr. Whitley was able to discharge him the next evening. All of the staff at Oak Creek are outstanding - they are highly qualified and truly, truly care about the patient. They saved our 7 month old Golden Retriever's life. Thank you everyone at Oak Creek!!!

Top-Notch Care

Written by: Cam
Lakeshore Hospital Location: Oak Creek

Our poor dog, Charlie, has been through the wringer. He had two peri-anal hernias that required repair so we were sent to Lakeshore and advised to have surgery. While that surgery was successful, he developed complications and I'm happy to say that Lakeshore has had our back the entire way through this ordeal of getting him well again. 

The staff is friendly, concerned, and seems to really care for Charlie. We have no worries about the care he receives there, for we believe it is top-notch!

Thanks Lakeshore, for helping make our little guy well again and "all terrier, all the time" again.

Cedar Loved the Water Treadmill!

Written by: Robin & Thornton
Lakeshore Hospital Location: Glendale

We are so grateful to everyone who helped Cedar recover from his accident. He is doing well and loved the water treadmill. Dr. Luginbill has been amazing. We thought you might enjoy these photos. Cedar would not have survived without your help.

Specialized Care

Written by: Ashley
Lakeshore Hospital Location: Glendale

I have seen a lot of vets and thankfully I found my regular vet who recommended Lakeshore for my cat's issues. The staff was excellent! Just like a human hospital. I am very thankful for their compassion and expertise. Nelson was a special case, which I'm not surprised - he is a special man, and now on the mend. Thank you Lakeshore family. I have my big man back!

High Quality of Life for Seamus

Written by: Melissa
Lakeshore Hospital Location: Glendale

Thank you is not enough to express our gratitude for the outstanding care our lab Seamus was given by Dr. Luginbill, Drew, Kristen, Shannon and Crystal. With their help and expertise (and love) we learned how to successfully manage his disabilities and keep him happy and healthy. He maintained an incredibly high quality of life up to the very end. He is the one in the wheelchair hanging out at the dog park!

Remy Received Phenomenal Care

Written by: Kim
Lakeshore Hospital Location: Oak Creek

I want to acknowledge the amazing and compassionate staff at the Oak Creek, Lakeshore office. The moment I walked into your office, (barely able to speak) every staff member I encountered, showed professionalism and empathy. The Technician came out and greeted me and spoke softly, while she tried to calm my fears and explain my options. I appreciated that she knew, I was in no shape emotionally, to discuss my dog over the counter. 

Once we met with Dr. Williams, she went over her findings and concerns. She reassured me that I was making the right decision. I also discussed my dog's most recent history with her. She was so caring, she never rushed us, but most importantly she made me feel that I made the right decisions for him leading up to that day. 

Although, we lost Remy yesterday, the care our boy received at Lakeshore, was phenomenal. Thank-you to all of the staff who helped our family on 4/03/17.