pagetitle_icon.jpgHelpful Information and Answers
to Frequently Asked Questions

Below are answers to some of the most frequently asked questions. If you need any additional information, please don’t hesitate to contact us.

Emergency Services

Q: Do I need an appointment?
Q: How much does a visit cost?
Q: Can you explain my pet's medical problems over the phone?
Q: What about my regular veterinarian? How do you work with him/her?
Q: Why can't you contact my regular veterinarian or access my pet's records?
Q: My regular veterinarian used to see me for emergencies; why doesn't he or she anymore?
Q: What options do I have for payment?

Specialty Services

Q: What is a specialist?
Q: Why would my pet need to see a specialist?
Q: What should I look for when considering pet insurance?
Q: How much are consultations, drugs, and procedures?
Q: What is CareCredit?